Terms of Service

Acceptance of Terms

By accessing and using the ApexLumen website (apexlumen.pro) and our fashion e-commerce services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service constitute a legally binding agreement between you and ApexLumen GmbH, a company registered in Germany under registration number HRB92673, with its registered office at Schulstraße 174, 44304 Dortmund, North Rhine-Westphalia, Germany.

Use of Service

ApexLumen provides an online fashion e-commerce platform that allows users to browse, purchase, and receive premium fashion items across Europe. Our services include:

• Online fashion retail through our website
• Personal styling and fashion consultation services
• Customer support and after-sales services
• Delivery and logistics services across the EU

You may use our services only for lawful purposes and in accordance with these Terms. You agree not to use the service:

• In any way that violates any applicable federal, state, local, or international law or regulation
• To impersonate or attempt to impersonate ApexLumen, an ApexLumen employee, another user, or any other person or entity
• To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the website

User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for maintaining the security of your account. You agree not to disclose your password to any third party and to take sole responsibility for any activities or actions under your account.

Orders and Payment

All orders are subject to acceptance by ApexLumen. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraudulent activity.

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the service (or any part or content thereof) without notice at any time. All prices are listed in Euros (EUR) and include applicable VAT where required by law.

Delivery and Returns

We offer delivery across the European Union. Delivery times and costs vary by location and are clearly stated during the checkout process. Risk of loss and title for items purchased pass to you upon delivery to the carrier.

We offer a 30-day return policy for most items, subject to certain conditions. Items must be returned in their original condition with all tags attached. Custom or personalised items may not be eligible for return. Please refer to our detailed return policy for complete information.

Intellectual Property

The service and its original content, features, and functionality are and will remain the exclusive property of ApexLumen and its licensors. The service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

All content on our website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and data compilations, is the property of ApexLumen or its content suppliers and is protected by international copyright laws.

User Content

Our service may allow you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material. You are responsible for the content that you post to the service, including its legality, reliability, and appropriateness.

By posting content to the service, you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such content on and through the service.

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the service, to understand our practices regarding the collection and use of your personal information.

Limitation of Liability

In no event shall ApexLumen, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.

Our total liability to you for any damages, regardless of the form of action, shall not exceed the amount paid by you for the specific product or service giving rise to the claim, or €100, whichever is greater.

Disclaimers

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, ApexLumen excludes all representations, warranties, conditions, and other terms which, but for this legal notice, might have effect in relation to our service.

Governing Law

These Terms shall be interpreted and governed by the laws of Germany, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Any disputes arising from these Terms or your use of our service shall be subject to the exclusive jurisdiction of the courts of Dortmund, Germany.

Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the service will cease immediately.

You may terminate your account at any time by contacting our customer service team. Upon termination, we will delete your account information in accordance with our Privacy Policy and applicable law.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.

What constitutes a material change will be determined at our sole discretion. By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms.

Contact Information

If you have any questions about these Terms of Service, please contact us:

ApexLumen GmbH
Email: legal@apexlumen.pro
Phone: +49 2311417165
Address: Schulstraße 174, 44304 Dortmund, North Rhine-Westphalia, Germany
Registration Number: HRB92673
VAT Number: DE326598741